2 Betting Privacy Policy – Our Commitment to Protecting Your Data

2 Betting collects two types of information from you — data you provide directly, and data collected automatically while you use the platform.

2 Betting never asks for more information than is actually needed. For example, your occupation or home address is not typically requested, as neither is required to use the platform. Additional details may only be asked in cases of advanced KYC verification or legal requirements — and you will always be informed in advance.

2 Betting uses collected data only for specific, defined purposes. Every use of personal data has a clear reason behind it — it is never used arbitrarily.

• Account Management: Your identity information is used to manage registration, log in, and maintain the security of your account.
• Payment Processing: Your mobile number and transaction details are required to process deposits and withdrawals correctly.
• Customer support: To assist you properly when you have an issue, we need to access your account and transaction details.
• Fraud Prevention: Device and IP information is analysed to detect unusual logins or transactions and protect your account.
• Service improvement: Usage statistics are analyzed to understand which features are most used and where issues may exist. All data used for this purpose is anonymized.
• Promotional Communications (Optional): If you agree, we'll send you details about new offers and bonuses via SMS or email. You can opt out at any time.

2 Betting does not sell your personal information. However, limited data may be shared with a select group of trusted partners solely to deliver our services.

• Payment Processor: When you make payments via bKash, Nagad, or Rocket, the necessary financial information is shared with their systems. These partners are bound by their own privacy policies.
• Technology service providers: Cloud hosting and security software providers may access some data during server operations — however, they are contractually bound not to use it for any other purpose.
• Legal Obligation: If 2 Betting is legally required to share data in response to a court order or government investigation, it will comply. You will generally be informed of this, unless prohibited by law.
• Anti-Fraud Service: Limited device and transaction data may be shared with specialist fraud detection services.

Beyond the cases listed above, 2 Betting does not share your data with anyone — in particular, it is never shared with marketing companies, data brokers, or any other betting platforms.

2 Betting protects your data on two levels — both technical and organizational measures are in place.

• Transmission Security: All communication between your browser and 2 Betting's servers is encrypted using TLS 1.3 protocol.
• Storage Security: Passwords are never stored in plain text — strong hashing algorithms are used. Particularly sensitive data is stored in encrypted databases.
• Access Control: Within 2 Betting, only staff members who genuinely need access to specific data are permitted to view it. Every access is logged and reviewed on a regular basis.
• Two-Factor Authentication: Enabling 2FA on your account keeps it protected even if your password is ever compromised.
• Regular audits: Independent third-party security experts regularly audit our systems and identify potential vulnerabilities.

In the event of a security breach that affects your data, 2 Betting will notify you as quickly as possible and guide you on the steps to take.

2 Betting uses cookies on its website and app. Cookies are small data files stored in your browser that help the platform recognize you and remember your preferences.

You can disable optional cookies through your browser settings. Please note that disabling essential cookies may cause the platform to function incorrectly. 2 Betting does not use third-party advertising tracking cookies.

As a 2 Betting account holder, you have important rights regarding your data. There are no fees to exercise these rights, and every request receives a response within 30 days.

2 Betting does not retain your data longer than necessary. A separate retention period is defined for each category of information.

• Account Information: Retained for as long as your account is active. After account closure, up to 5 years — as required by financial regulatory obligations.
• Transaction records: 5–7 years — as required under anti-money laundering legislation.
• Customer support conversations: 2 years — to help understand the context of past issues.
• Marketing Preferences: Until you make a change.
• Device & Log Information: Typically 90 days — automatically deleted after security analysis.

Once the defined retention period expires, data is automatically deleted or anonymised. 2 Betting sees no reason to hold on to data it no longer needs.

If you have any questions or concerns about the Privacy Policy, please get in touch with 2 Betting:

• Email: support@2betting.click
• Live chat: In-app or on the website — in Bangla, 24/7

2 Betting may update this Privacy Policy from time to time — due to changes in law, new features, or business updates. For significant changes, you will be notified upon logging into your account, and the date of the latest update will always be shown on this page.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. It's a good habit to check this page from time to time.